Accessibility Statement
Last updated: 21 September 2026
This policy applies to Bengaluru Pets operating from Bangalore Development Authority Complex, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072 · [email protected] · +917090225367.
Accessibility Statement
Bengaluru Pets (Owned and operated by Puppies Heaven (MSME / Udyam: UDYAM-KR-03-0759956), an internationally recognized set of recommendations for improving web accessibility.
What We're Doing to Improve
We are actively working to enhance the accessibility of Bengaluru Pets by:
- Keyboard Navigation: Ensuring all interactive elements are fully navigable using a keyboard.
- Clear Layout: Maintaining a predictable and consistent layout to aid navigation.
- Text Alternatives: Providing alt-text for meaningful images so screen readers can convey the information.
- Readable Content: Using clear language and maintaining high color contrast for optimal readability.
- Scalable Text: Allowing users to adjust text size without breaking the site functionality.
- Regular Audits: Conducting testing to identify and address potential barriers for users with disabilities.
Areas for Ongoing Improvement
Across our South India footprint, while we strive for full accessibility, some areas may still require improvement. We are particularly focused on optimizing our platform for various assistive technologies and enhancing complex interactive elements.
Feedback & Support
Your feedback is crucial to our efforts. If you encounter any barriers while using Bengaluru Pets, please contact our support team:
Email: [email protected]
Helpline: +917090225367
We aim to respond to accessibility feedback within 5 business days.
The website www.bengalurupets.in (and its associated mobile/web applications, hereinafter referred to as "Bengaluru Pets" or "Platform") is owned and operated by Puppies Heaven (MSME / Udyam: UDYAM-KR-03-0759956) ("Operator", "Company", "Us", "We", or "Our") under the laws of India, having its registered operating desk at Bangalore Development Authority Complex, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072.
Accessibility Coordinator
If you require further assistance, you are welcome to contact our organization's accessibility coordinator directly:
For questions about this Accessibility Statement:
| Nodal Grievance / Data Privacy Officer | Roja R — Data Privacy Officer & Nodal Grievance Officer |
| Grievance / Support Email | [email protected] |
| Data Privacy / Security Email | [email protected] |
| Helpline | +917090225367 |
| Head Office | Bangalore Development Authority Complex, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072 |
| Registered Address | Bangalore Development Authority Complex, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072 |
| Website Owner | Puppies Heaven |
| Operating Entity (MSME) | Puppies Heaven (MSME / Udyam: UDYAM-KR-03-0759956) |
| Jurisdiction | Courts at Bengaluru, Karnataka, India (without limiting statutory consumer rights) |