On its way…

Free health checkup with every pet purchase! Use code FIRSTPET for 5% off

Ask a fit question first

Whether you have a question about a pet or just want to talk about your new best friend, our team is always here for a chat.

We would rather talk you out of a bad fit than rush a booking.

Building checklist

What to confirm with your association before you reserve.

Vet before emergency

How to register with a clinic in the first fortnight.

Breed & schedule fit

Empty-day hours vs breed needs — we will be direct.

Mention locality, floor, and whether someone is home during the day.

Replies usually same day on WhatsApp; forms within one working day.

Our Offices

Registered Office

Head Office

Bangalore Development Authority Complex, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072

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Support Center

Operations

Bangalore Development Authority Complex, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072

Contact Details

Customer Support

+917090225367

Support Email

[email protected]

Escalation / Admin

[email protected]

Data / Privacy

[email protected]

Send Us a Message

Response within 24 hours Your data is secure

Find Us

Bangalore Development Authority Complex, 3rd Block, BDA Layout, 2nd Stage, Nagarbhavi, Bengaluru, Karnataka 560072

Business Hours

Mon – Sat

9 AM – 7 PM

Support Hours

7 Days a Week

9 AM – 9 PM

Premium Live Support

Consult with our Pet Experts Live

Prefer a face-to-face consultation? Schedule a live video call to see your favorite pets and get expert advice in real-time.

Frequently Asked Questions

How do I book a pet?

Browse our catalogue, select your pet, and pay just 25% advance via UPI or Card (PayU / CCAvenue). We'll arrange doorstep delivery!

What if I need to cancel my order?

Contact us within 24 hours of booking. Refunds are processed as per our refund policy.

Are the pets vaccinated?

Yes! All pets come with vaccination records and a health certificate. Your pet's wellbeing is our top priority.

How to delete my account / data?

Email [email protected] with your request and we'll process it within 7 business days.

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